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Registration & Account
8 Questions
Opening a new account at l89 com is quick and easy.
On the registration page Go to the registration page, enter your mobile number or email, set a password, and fill in the required details. You'll receive an OTP on your mobile — verify it and your account will be activated immediately. The whole process takes just 2–3 minutes.
Here's what you'll need to register at l89 com:
- Active mobile number (Bangladeshi)
- Email address (optional but recommended)
- Strong password (minimum 8 characters)
- Must be 18 years of age or older
Your National ID details may be requested later for KYC verification.
No. Under l89 com's policy, each person is allowed only one account. If multiple accounts are detected, all of them may be permanently closed and any balances forfeited. If you're experiencing an issue with your account, please do not open a new one —
Help Center Contact us.
Some details can be updated after registration, but changing your name or date of birth requires submitting KYC documents. To update your email or mobile number, OTP verification is required via Account Settings. For further assistance,
Help Center Contact us.
If you don't receive your OTP, wait 2 minutes first. If it still hasn't arrived, click the "Resend" button. Make sure your mobile number is correct and that you have a good network signal. If the issue persists, try the email OTP option or
Help Center Let us know.
KYC (Know Your Customer) is the identity verification process. At l89 com, KYC is required for large withdrawals or to claim certain bonuses. Simply submitting a copy of your National ID or passport is all it takes to get verified. This keeps your account secure and helps prevent fraud.
Yes. You can request to close or delete your l89 com account at any time. Make sure to withdraw all your balance before the account is deleted. To submit a request,
Help Center Contact us. As part of responsible gaming, a Self-Exclusion option is also available —
Responsible Gaming View the page.
You must be at least 18 years old to register on l89 com. Identity verification through the KYC process may be required to confirm your age. Registration by minors is strictly prohibited, and any such account found on the platform will be closed immediately.
Login & Security
7 Questions
First, double-check that you're entering the correct mobile number or email and password. Make sure Caps Lock is off, clear your browser cache, and try a different browser or device. If that doesn't work, reset your password. If you're still having trouble,
Help Center Let us know.
On the Login page Click the "Forgot Password?" link. Enter your registered mobile number or email address and a reset code will be sent to you. Use that code to set a new password. Your new password must be at least 8 characters long — mixing in numbers and special characters will make it even more secure.
After 5 consecutive incorrect password attempts, your l89 com account will be automatically locked for 30 minutes. You can try again once the 30 minutes are up. If you need urgent help, our support team is available via live chat and ready to assist right away.
Log in to your l89 com account, then go to "Account Settings" → "Security." You'll find the option to enable two-factor authentication there. Both mobile OTP and authenticator apps are supported. Keeping 2FA active significantly improves your account security.
If you did not initiate that login, change your password immediately and log out of all active sessions. You can view and terminate active sessions from your account settings. After that,
Help Center Report the incident.
No, never. l89 com will never ask for your password or OTP via email, SMS, or phone call. If anyone contacts you claiming to be from l89 com and requests such information, it is a phishing attempt. Never share your password or OTP with anyone, and immediately
Help Center Report it.
Using any financial site on public Wi-Fi carries real risks. For l89 com, always use mobile data or a trusted private network. If public Wi-Fi is your only option, make sure to log out after your session and change your password afterwards.
Deposits & Withdrawals
9 Questions
l89 com supports the most popular payment methods used by Bangladeshi users:
- BKash (most popular)
- Nagad
- Rocket
- Bank Transfer
- Cryptocurrency (selected coins)
All methods credit your balance instantly or within a short time.
The minimum deposit at l89 com is just ৳100, one of the lowest among any betting platform in Bangladesh. The maximum deposit limit varies depending on the payment method and account tier. VIP members enjoy higher limits. For more details,
Help Center Contact us.
First, wait 5–10 minutes as minor delays can sometimes occur. Save your payment receipt or transaction ID. Try refreshing the page. If your balance hasn't updated within 30 minutes, contact us with your transaction ID
Help Center Contact us — we'll get it sorted quickly.
Withdrawal timeframes at l89 com vary by method:
- BKash / Nagad / Rocket: 15 minutes to 2 hours
- Bank Transfer: 1–3 business days
- Crypto: 1–24 hours (depending on the network)
Withdrawals are processed faster on KYC-verified accounts.
l89 com generally does not charge any fees for withdrawals via bKash, Nagad, or Rocket. However, network fees may apply for bank transfers and crypto withdrawals. The exact charges are displayed at the time of each withdrawal request, so review them carefully before submitting.
Common reasons for a rejected withdrawal:
- KYC verification not completed
- Bonus wagering requirements not met
- Suspicious activity on your account
- Incorrect or Mismatched Payment Details
- Daily / Weekly limit exceeded
The reason for rejection will be sent to you by email. To resolve it,
Help Center Contact us.
The minimum withdrawal at l89 com is ৳300 BDT. Before requesting a withdrawal, make sure your balance exceeds this limit and all bonus wagering requirements have been met. Processing is faster when you consolidate smaller amounts into a single withdrawal rather than making multiple small requests.
No, bonus balance cannot be withdrawn directly. You must place bets using the bonus funds to meet the wagering requirement. Deposit bonuses typically carry a wagering requirement of 10x to 30x. Full terms and conditions for each bonus are listed on the offer page.
As soon as possible
Help Center Contact us with the transaction ID, amount, and correct account details. If the transaction is still being processed, cancellation may be possible. Completed transactions cannot be guaranteed to be reversed, so please double-check all details before submitting a withdrawal.
Betting & Sports
8 Questions
l89 com covers a wide range of sports. Popular options include cricket, football, tennis, badminton, basketball, and kabaddi. Special betting offers are also available for major tournaments such as the IPL, BPL, and the World Cup.
Sports Events View all matches on the page.
Live betting means placing bets in real time while a match is in progress. At l89 com, live betting odds shift every moment, making the experience far more exciting. Betting at the right time based on how the match is unfolding can significantly improve your chances of winning.
On the Bet page Watch live matches.
l89 com uses decimal odds. For example, if the odds are 2.5 and you place a ৳100 bet, you'll receive ৳250 if you win (including your stake back) — giving you a profit of ৳150. The potential payout is shown on screen before you place your bet, so there's no need to calculate manually. For a detailed guide,
Betting Tips View.
Once a bet is submitted, it generally cannot be cancelled. However, you can use l89 com's Cash Out feature to lock in a guaranteed amount before the match ends. Note that Cash Out is not available on all bets — check the live betting section for eligible wagers.
If a match is cancelled or abandoned midway, l89 com automatically refunds the full bet amount. The refund is usually credited to your account within 24 hours. For single-match bets, the full amount is voided; for parlay bets involving multiple matches, the cancelled match is removed and the remaining selections are recalculated.
The minimum bet at l89 com is just ৳10, making it easy for new bettors to get started with minimal risk. The maximum bet limit varies by match, odds, and account level. The maximum limit for each bet is displayed on the bet slip.
l89 com's
Betting Tips This page features expert analysis, match previews, and statistics, updated regularly for both new and experienced bettors. You'll also find
Case Studies Read success stories from experienced bettors on the page.
Yes. l89 com supports parlay betting, where you combine multiple matches on a single bet slip. The odds for each selection are multiplied together, which means potential winnings can be significantly higher — but so is the risk, as every selection must win. To place a parlay, simply add multiple matches to your bet slip.
Bonuses & Promotions
7 Questions
New members at l89 com receive an attractive welcome bonus on their first deposit. The bonus rate and amount may vary depending on current promotions. To claim it, make your first deposit after registering and ensure the bonus code (if applicable) is entered correctly. Visit the homepage to see the latest offers.
A wagering requirement specifies how much you need to bet before you can withdraw bonus funds. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must place BDT 10,000 in bets. Not all bets may count equally toward the wagering total — check the terms of each specific offer.
Share your referral link or code through l89 com's referral program. When a friend registers and makes their first deposit using your referral, both of you receive a bonus. There's no cap on referral bonuses — the more you refer, the more you earn.
At l89 com, you can get a portion of your losing bets returned as cashback on specific days or within a given week. Cashback is usually credited directly to your account and comes with relatively low wagering conditions. Check the promotions page regularly for cashback offers.
There's no separate application process for the l89 com VIP program. Points accumulate automatically through regular betting and deposits, and your tier upgrades accordingly. Higher tiers unlock better bonuses, faster withdrawals, a dedicated account manager, and exclusive offers.
Bonus codes are distributed via the promotions page on l89 com's official site, email newsletters, and SMS notifications. Only use codes from official sources. Avoid codes shared by third-party sites or unknown individuals.
Every bonus has a set expiry period — typically 7 to 30 days. If the wagering requirement isn't completed within that time, the bonus balance is forfeited. However, any real winnings earned through wagering will remain in your account. Always read the expiry terms and conditions carefully before claiming a bonus.
Lottery & Jackpot
6 Questions
On the Lottery page Browse to your preferred lottery, pick your numbers, and purchase a ticket. Draws run automatically at scheduled times and results are announced instantly. Any winnings are credited directly to your account. l89 com guarantees transparent and verifiable lottery results.
When you win a jackpot at l89 com, a congratulatory message is sent to you by email and SMS. Depending on the prize amount, KYC verification may be required. Smaller amounts are credited directly to your account, while the support team will reach out separately for larger prizes. For more details,
Jackpot Page View.
Yes. l89 com uses Provably Fair technology to ensure every lottery draw is completely random and tamper-proof. A cryptographic hash is published before each draw and can be verified afterwards. This level of transparency is what makes l89 com trustworthy.
At l89 com, the number of lottery tickets you can purchase per day depends on the lottery type and your account level. Regular users can buy a set number of tickets daily, while VIP members are eligible for more. These limits are in place as part of our responsible gaming policy.
l89 com gives out free lottery tickets as part of various promotions — with deposit bonuses, on VIP tier upgrades, during special events, and through the referral program. Check the promotions page and your email notifications regularly so you never miss out.
l89 com's mega jackpot runs on two cycles — weekly and monthly. The weekly jackpot draw takes place every Friday, and the monthly draw is held on the last day of each month. Special mega jackpots are also organized for occasions like Eid, Puja, and the World Cup.
On the Jackpot page View the upcoming draw schedule.
Support & Contact
5 Questions
There are several ways to reach l89 com support:
- Live Chat: Instant Support 24/7
- Email: For Detailed Issues
- Help Center: Self-Service Solutions
Help Center Go ahead and reach out through your preferred contact method.
Yes, absolutely. l89 com's support team provides full assistance in Bengali for users in Bangladesh. You can reach out in Bengali via live chat or email — all channels are available. Support is available 24 hours a day on Bangladesh time.
To file a complaint at l89 com, start by
Help Center Get in touch with us and include a detailed description of the issue along with any screenshots and the transaction ID. Standard issues are typically resolved within 24 hours, while more complex cases may take 3–5 business days. Every complaint receives a reference number for tracking.
l89 com is firmly committed to responsible gaming.
Responsible Gaming The page has information on deposit limits, time limits, self-exclusion, and support organizations. If you notice signs of problem gambling, seek help now — l89 com is always here for you.
Full Terms & Conditions of l89 com
Terms & Conditions on the page. For the Privacy Policy,
Privacy Policy Check the page. Reading these documents carefully before registering is important for every user.
Keep in mind: If you can't find an answer on this FAQ page, contact Help Center Go ahead. l89 com's experienced support team is here to help with any issue you run into.
More About l89 com
L89 com is a trusted name in Bangladesh's betting scene. Thousands of Bangladeshi users join l89 com every day to enjoy Sports Betting, lottery, and jackpot games. The platform is fully licensed and uses internationally recognized security technology to keep your experience safe.
The l89 com FAQ section is updated regularly so users always have access to the latest information. Any new features, payment methods, or policy changes are reflected on this page. l89 com is committed to helping users make fully informed decisions.
If you're new to betting, Betting Tips and Case Studies Start with the page. Tips and strategies from experienced bettors will help you bet smarter.